WHAT IT HELPS YOU DO
A simple record for the moment your tile order arrives.
Use this checklist to compare the delivery with the approved order, document visible concerns, and preserve useful records before installation begins. Seller policies and reporting deadlines still apply.
Match the order
Compare product, color, finish, size, carton count, and related pieces with the paperwork.
Inspect visible condition
Document damaged cartons, visible chips or breakage, shortages, substitutions, and appearance concerns.
Save evidence
Keep order documents and take clear photographs before material is moved or installed.
Pause unresolved issues
Report concerns under the seller's policy and do not install material that appears incorrect or damaged.